Carlisle Centre for International Trade affected by flooding
Updated: 8 December 14:20
APHA’s Centre for International Trade in Carlisle has been affected by major flooding over the weekend and the office is without power and telephones.
This is going to impact the production of certificates and licences over the next few days and the Centre cannot guarantee a 24-hour delivery for all certificates.
The Centre can be contacted by email using the Team email contact details (http://bit.ly/1NEY31t) and work is in progress on setting up a telephone number. In the meantime general telephone enquiries are being diverted to the APHA Customer Service team in Exeter.
Currently, the office does not have power or telephones and we have limited ability to produce export health certificates in the normal way.
We are hoping that we will be able to resume operations over the next couple of days.
If you have applied for an Export Health Certificate (EHC), have an imminent export and you have not received the official EHC by the time certification is to take place, please email the relevant international trade team or the SSC Carlisle providing your exporter reference number or full details of the application previously sent to us.
We will try to issue the EHC in Crown gold paper as soon as possible. However, as an interim measure we will provide you with a specimen copy of the EHC in white paper to complete and certify as normal. Note that applications must be received as normal before any exports take place.
Please use the international trade vet email address internationaltradevetscarlisle@apha.gov.uk, if you have an urgent veterinary query, require disease clearance or clarity as to whether a certificate can be signed.
Thank you in advance for your patience and we will keep you informed as the situation develops. We apologise for any inconvenience caused.
Published: 7 December 2015